2 Of 4 Slots Used

1. 2 Of 4 Slots Used To

Hello all,

I've recently started having problems with my RAM memory (4 ram sticks of 2gb).

Empty RAM slots. Open the Task Manager and go to the Performance tab. Select ‘Memory’ and under the memory graph, look for the Slots used field. It will tell you how many of the total slots are currently in use. In the screenshot below, the system has a total of 2 slots, and one of them is in use. In Windows 10, on the performance tab, under memory in task manager, it says 'Slots used: 1 of 2' I was wondering if this is reliable. Searching my laptop online suggests that it only has one slot.

It worked perfectly fine before. Got 4 of the exact same ram sticks, but now the motherboard refuses to read more than 2 of the 4 slots at a time. (used to have 8GB, now it only sees 4gb). I've tried every ram stick individually in every slot and they all work properly. I've tried every combo of 2 sticks in all possible slot combinations and all worked. However as soon as I add the third and fourth or just a third stick it completely ignores that stick.

I'm 100% sure the sticks are compatible as they have worked properly before. Interesting aspect is that I updated my BIOS shortly before it happened (Not sure if it happened right away after updating). I've already tried downgrading my bios but the flash utility won't let me saying my backup file from the bios is 'outdated'. The Ai Suite program also can't downgrade it because the 'Bios interface has been changed/altered'. Could it be that the newer bios has different default settings which might cause some of my sticks to stop working(even though they're all the same sticks)?

PS. Already tried the CMOS reset, Battery reset, reseating the sticks numerous times, even moving them around which shouldn't have effect cause they're all 100% alike, also tried switching Memory remap around. My motherboard is an ASUS P8H67-M, the Ai suite (program from the motherboard) does see the entire 8gb installed, CPU-Z sees 8 GB as well but bios sticks to 4gb installed)

Hope there's someone out there able to help.

Regards,
Brian

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2 Of 4 Slots Used To

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